Frequently Asked Questions

Hopefully we have covered most of your questions here. However, if you prefer just drop us an email or call us on 01753 369085.

Can you deliver to Ireland/ Channel Islands?
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Yes, we have regular specialised deliveries to Northern, Southern Ireland and the Channel Islands on a weekly basis and are able to supply mirrors to those destinations. The delivery cost varies on location, size and number of mirrors. For a quotation please email us with your required mirror(s) and delivery address or call us on 01753 369085.

Can you deliver to Mainland Europe?
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It really depends on which mirror(s) you are considering meaning we are able to deliver part of our range.  Where we are able to, prices can vary widely between £30 - £400 depending on which mirrors you require and the intended destination. For a quotation, before placing an order please email us at telling us your delivery address and the mirror(s) you are considering. We will then contact you as soon as possible to let you know if it is achievable.

Can you deliver to the USA,Canada, Australia, Middle East?
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Unfortunately, we are not able to deliver any mirrors outside Europe.

What happens if I need my mirror quickly?
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Just email us at  and we will do our best to help you get your mirror in the time frame you require. This may incur an extra delivery cost.

How do I know if the mirror I am interested in will look right in the space?
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if you’re unsure what size mirror to go for to fit your space, an excellent idea is to make a template to the appropriate size using newspaper or large sheets of paper. Temporarily place this on the prospective wall and it will give you a realistic idea how a mirror of that size would look.

Alternatively, we can provide a photoshopping service that magically allows you to 'virtually' see the mirror on your own wall. To allow us to do so simply email a picture of your intended wall to including measurements and your mirror will be photoshopped onto your wall allowing you to check the size and style with your own decor.  Please allow 7 days for this service from the receipt of your photos and measurements.

What happens if I’m not home to receive delivery of my mirror?
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We let you know in advance which day and approximate delivery timeslot. If you know you are not going to be home, we are happy to leave the mirror in a safe place of your choice, this is often a neighbour.

Can my mirror be hung either portrait or landscape?
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Many of our mirrors will hang either way and are supplied with fixings to allow that.  Where applicable, this information is detailed on the specific product page.

Can you make me a bespoke mirror as I have very specific size/ colour requirements?
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Theoretically yes, however the best thing is to call on 01753 369085 to discuss your requirements and if we can, we will!

What are Made-to-Order or bespoke Mirrors?
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These are mirrors that are specially made in the UK to, where possible, your requirements. However, as these are made from scratch you need to allow up to 28 days for these to be delivered to you. We will let you know the expected delivery date after order and full payment. Due to bespoke mirrors being made to your personal specifications they are not included in our no quibble money back guarantee.

What if the mirror I want is out of stock?
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We will be in touch with you within 24 hours of your order to advise you, discussing either suitable alternatives or to let you know when your preferred mirror will be back in stock.

What if I don’t want to receive my mirror straight away after ordering?
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That’s not a problem. Provided full payment is received we can store your mirror, to be delivered at your convenience within 2 months of placing your order. This service, as with immediate deliveries, is also subject to our normal delivery routes based on area and the specific mirror chosen.

What if I want to exchange or return my mirror?
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Our full range, with the exception of made to measure or Bespoke mirrors, are supplied with our money-back guarantee. If you are not happy with your mirror for any reason, simply contact us within 3 days of receipt for a full refund or exchange. We will arrange the collection/ exchange of your mirror at no cost to you*
* Free Returns apply only to UK mainland returns. Non-UK mainland returns will be charged.

How should I hang my mirror?
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We supply appropriate fixings/hooks on our mirrors. DO NOT attempt to chain/wire/string between these fitted hooks. The fitted hooks must be hung safely, each hook onto its own secure wall fixing. IF IN ANY DOUBT, please seek the help of a suitable professional. 

  1. Depending on mirror size at least two people are recommended to install it.
  2. Hold the mirror against the wall in the desired position. Mark on the wall where you need to drill the holes, level with the hooks on the back of the mirror.
  3. Drill a hole and insert the appropriate rawlplug. Insert a screw and tighten, leaving the screw head exposed by about 1/4 inch(6mm).
  4. Now use the spirit level and make sure the other mark on the wall is level with the hole you have drilled.
  5. Repeat step 3.
  6. Lift the mirror into position ensuring that the fitted hooks on the back of the mirror are firmly hooked over the screw heads.
What equipment will I need to hang my mirror?
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  • Pencil
  • Spirit Level
  • Rawlplugs
  • Screws
  • Drill and appropriate drill bit
  • A friendly assistant, depending on mirror size